GENERAL TERMS AND CONDITIONS OF USE
v. July 2026
The Site is published by MOBILE CONTENT FACTORY whose contact details appear in the "Legal Notice" menu. Access to the services offered on the website www.gameasy.my (hereinafter referred to as the "Site") implies unreserved acceptance of these provisions (hereinafter referred to as the "GTC").
All of MOBILE CONTENT FACTORY 's commitments in terms of the protection of personal data, the rights you have in this respect and the conditions under which your personal data is collected, processed, stored and archived are available on the Site or by clicking here.
The T&Cs are established in English and available online from the Site. MOBILE CONTENT FACTORY reserves the right to modify its T&Cs.
Article 0 – Definitions
Subscription:means the subscription to the Service for a daily, weekly or monthly period (depending on the offer subscribed to), tacitly renewable for periods of the same duration, taking effect from the day of subscription by the User and giving access to unlimited casual gaming Content.
T&C: means these terms and conditions of sale for the Service.
Content(s): means video games, articles, news offered to Users on the Service Video games are intended to be consumed from their fixed and mobile Terminal as part of the Service on their Terminal.
Landing pagemeans any web page designated by MOBILE CONTENT FACTORY, on which the Service is promoted and on which the user lands after clicking on an advertiing or promotional link ( including while browsing the web), and where the user is required to provide its express consent to subscribe to the service. The Landing Page chall learly display the key terms of the Service, including subcription confirmations, pricing information, and other relevant details.
Service: means the offer of Content offered by MOBILE CONTENT FACTORY to Users accessible on the Site as part of the subscription to a Subscription.
Site:means the site www.gameasy.my of the application and/or the promotional web pages ("landing page") published by MOBILE CONTENT FACTORY on which the Content is offered.
Promotional medium(s): refers to the media on which MOBILE CONTENT FACTORY promotes its Service. These may include newsletters, websites, web pages, mobile banners.
Terminal: means Fixed Terminals and Mobile Terminals.
Fixed Terminal: means any fixed terminal, present or future, connected to a radio telecommunications network, including in particular any computer (in particular PC, MAC type), compatible connected TVs allowing access to the Service.
Mobile Terminal: means any mobile terminal, present or future, connected to a radio telecommunications network, including in particular any compatible smartphone, connected tablet allowing access to the Service.
User(s): means the person(s) who have subscribed to the Service.
Article 1 – Purpose
The T&Cs determine the conditions under which the Services presented on the Site are offered to any User. As part of the Subscription to the Service, as defined in Article 3 of these T&Cs, the Service offered on the Site allows Users to have unlimited casual gaming access to for fixed and mobile terminals.
Article 2 – Essential characteristics and access to the Service
MOBILE CONTENT FACTORY may update the number and nature of the Content offered as part of the Service at its sole discretion.
The User who wishes to subscribe to the Service must either click on an advertising banner in order to be redirected to a landing page. He must then follow the instructions mentioned on the Landing Page and enter his telephone number. He will then be asked to insert a PIN code sent to his telephone number in order to confirm the Subscription.
Once the Subscription request has been confirmed, the User will have direct access to the Content via their account and will be able to view the Content according to the type of Content concerned by the subscribed offer.
Access to the Content is carried out electronically via the Internet or on the networks of the Telecommunications Operators.
In the event of failure to receive the service, MOBILE CONTENT FACTORY cannot be held liable under any circumstances if these conditions have not been respected, as it does not control either the Internet network or the User's computer and telephone installation. It is the User's responsibility to check the Content upon receipt.
Access to and use of the Service requires the use of equipment, such as computers or mobile terminals, means of communication (such as Internet access), software. This equipment is the exclusive responsibility of the Users, as well as the communication costs incurred by their use.
Any use of the Service by the User from his place of work by means of a professional terminal must be made with the authorization of his employer or hierarchical superior.
The User must be of legal age to access the Service. MOBILE CONTENT FACTORY cannot be held responsible for the use of the Service by Users who have violated this rule. Consequently, minors must obtain the permission of their parents (or persons with parental authority over the minor), before ordering the Content presented on this Site.
Article 3 – Price and payment terms for the Services in the context of the subscription of a Subscription
3.1. Prices
The rates applicable to the Service are presented on the Site and are accessible in the "Pricing Conditions" menu. They are expressed with all taxes included (TTC). Any change in the applicable legal VAT rate will be automatically reflected in the price of the Service on the date provided for by the regulations.
The price indicated does not include any additional cost related to the data consumption generated by browsing the Site, invoiced by the Operator.
3.2. Modification of the price and subscriptions
We reserve the right to change the prices applicable to Subscriptions. In such a case, MOBILE CONTENT FACTORY shall inform the User at least thirty (30) days before the effective date of any change in the pricing of your Subscription. If the User does not wish to accept the change in Subscription pricing, he may terminate his Subscription before the price changes take effect as specified in Article 7 of these T&Cs. Termination is effective only at the end of the current billing period.
3.3. Payment methods
The Subscription continues until terminated. To use the Service, the User must have access to the Internet and provide one or more means of payment. A "Payment Method" means a current, valid, accepted payment method, which may be updated from time to time and may include payment through a third-party account. Payment for the Subscription is made by debit from the invoice of the User's telecommunications operator or by credit card for a Subscription taken out via the payment solution. In the absence of termination before the invoice date, the User authorises MOBILE CONTENT FACTORY to invoice the subscription fees for the next billing cycle via the payment method used.
3.4. Proof of Transactions
Electronic records maintained by MOBILE CONTENT FACTORY will constitute valid evidence relating to the existence of (i) communications between the parties and any use of the Services in connection with a Subscription made on or through the Site. Similarly, the data recorded by the payment system used and chosen by the User (banking or payment institution or other), constitute proof of all financial transactions between the User, MOBILE CONTENT FACTORY and the institution concerned.
For more information, the User is invited to refer to the provisions relating to this subject from the "Pricing conditions" menu.
Article 4 – Conditions of consultation of the Content
The Service is available in Malaysia. In the context of the use of the Service, the User undertakes to respect the rights of third parties, to comply with the provisions of the GTC and the laws in force. In particular, the User undertakes:
- provide true, accurate, current and complete information about the employee;
- not to use the Service for professional or commercial or non-private purposes;
- not contravene any civil or criminal rules;
- not to disseminate information or content that may cause the Service to malfunction, such as software, viruses, logic bombs, etc.
4.1. Period of validity of access to the consultation of the list of Content in the context of the Subscription
The Subscription allows the User to have unlimited access to the Content on all media and/or to download one or more Content(s) via the web Application.
The Service is composed of Content selected at the discretion of MOBILE CONTENT FACTORY, which may update at its sole discretion the composition in number and nature of the Content offered on the Service and in the casual gaming Catalogs.
4.2. Duration of the Subscription
The Subscription is concluded for weekly periods and is tacitly renewable for subsequent periods of 7 days, until terminated by the User under the conditions mentioned in Article 7 hereof.
Section 5 – MOBILE CONTENT FACTORY Liability
5.1 Use of the Site
In the context of the provision of the Service, MOBILE CONTENT FACTORY is subject to an obligation of means. MOBILE CONTENT FACTORY makes no warranties, express or implied, and assumes no liability for the use of the Site.
The Site may contain images and links to websites maintained by third parties ("Third-Party Sites"). MOBILE CONTENT FACTORY has no control over Third-Party Sites and assumes no responsibility for their content, nor in particular for the content of links presented in Third-Party Sites, or for any modifications or updates made to a Third-Party Site. MOBILE CONTENT FACTORY is not responsible for webcasting or any other form of transmission received from any Third-Party Site, or even for the malfunction of the Third-Party Site(s). These links are provided by MOBILE CONTENT FACTORY for convenience only, and the inclusion of any link does not imply endorsement by MOBILE CONTENT FACTORY of the content of such sites or imply any association between MOBILE CONTENT FACTORY and the operators of such sites. It is the responsibility of Users to consult any privacy policy posted on Third-Party Sites, as well as their terms of use, and to comply with them.
5.2 Use of the Services
MOBILE CONTENT FACTORY cannot be held liable in the event of an act of, or the responsibility of, the User, an event resulting from a third party or force majeure. In particular, the following are considered to be cases of force majeure: exceptional bad weather, natural disasters, fires, floods, lightning, electronic surges, attacks, strikes, failures of network and payment operators, computer viruses, and any event of force majeure or fortuitous event.
MOBILE CONTENT FACTORY implements the means necessary for the provision of its Service. It cannot be held responsible for any technical problem independent of its Service, electronic communications problems due to the User's internet service provider, the mobile operator and the User's terminal or computer, for any technical reason, such as curative or preventive maintenance, interruption or degradation of networks, or affecting the availability of the Service. In addition, MOBILE CONTENT FACTORY cannot be held liable in any case where updates are necessary for the proper functioning of the Site, in the event of delays in the sending and/or receipt of messages exchanged between Users within the framework of the Services. MOBILE CONTENT FACTORY reserves the right to temporarily suspend access to the Services for maintenance and repair work on the Site.
5.3 Information and content provided by Users
The consequences of the disclosure of the information and content provided by the User are the sole responsibility of the User concerned. In addition, he waives any recourse against MOBILE CONTENT FACTORY, in particular on the basis of the possible infringement of his right to his image, his honour, his reputation, the intimacy of his private life, resulting from the dissemination or disclosure of information concerning him under the conditions provided for herein, in particular by the article "Right of access and protection of personal data", insofar as the User has previously, freely and explicitly consented to such disclosure by virtue of his registration with the Service and in application of these Terms of Use.
MOBILE CONTENT FACTORY cannot be held responsible for (and the consequences of) the accuracy or inaccuracy of the information and content provided by the Users.
ARTICLE 6 – Responsibility of the User
The User undertakes, during the procedure for subscribing to the Subscription to indicate complete data that is in line with reality.
The User is informed that in the event of a choice, incorrect or omitted information on his part or non-compliance with the procedure for subscribing to the Subscription basis, the price of the Service will be debited, even if the User's e-mail address has not been duly provided or is inaccurate or if the User's Terminal cannot read the chosen Content or not download the Content or the Content of the leisure Content.
The User is solely responsible for the use he makes of his mobile telephone line of which he is the owner and for his access to the Internet network. Consequently, any subscription to the Service made through its mobile telephone line and/or Internet access and/or mobile Internet is deemed to have been made by the User exclusively.
The User is authorised to subscribe to the Service and to consume the Content Fixed or Mobile Terminals for his personal use only. In particular, the User is prohibited from using the Service for professional, commercial or promotional purposes.
The User is also prohibited from:
- assign, transmit, transfer reproductions of the Content or Leisure Content, assign, offer, make available, rent the Content(s) or Leisure Content(s), by any means whatsoever;
- publish, online or offline, or distribute any image, sound, file, graphic, animation or any other element of any Content or any Entertainment Content,
- use the Service in a manner that may directly or indirectly infringe the intellectual property rights of MOBILE CONTENT FACTORY or a third party, including violating or transgressing honour, personal or family privacy, the image of others or morality,
- extract, by permanent or temporary transfer, all or a quantitatively or qualitatively substantial part of a Content or Leisure Content or the database composing the Service on another medium, by any means and in any form whatsoever, as well as the reuse by communication to the public of all or a quantitatively or qualitatively substantial part of the Content or Leisure Content, whatever form it takes,
- attempt to perform any of these acts.
Article 7 – Term and Termination
The Subscription is entered into for a fixed term commencing on the date the User subscribes to the Subscription through the Site and expiring at the end of the applicable subscription period corresponding to the selected pricing plan, as set out in the "Pricing Conditions" section.
Unless cancelled by the User before the end of the then-current billing period, the Subscription shall automatically renew at the end of the initial billing period, and thereafter at the end of each subsequent billing period, for successive periods of the same duration as the initial subscription, in accordance with these Terms and Conditions. The User may terminate his/her Subscription at any time and will continue to have access to the service until the end of the billing period. To cancel their Subscription, the User must access the "Account" page and follow the instructions. If they cancel their Subscription, their account will be automatically closed at the end of the current billing period.
Payments made in connection with a Subscription are, as a general rule, final and non-refundable. No refund, credit or partial reimbursement shall be granted for any partial use of the Services or any unused Content by the User.
Notwithstanding the foregoing, MOBILE CONTENT FACTORY may, at its sole discretion and without being under any obligation to do so, review complaints or refund requests submitted by Users. If a refund is exceptionally granted, it shall be strictly limited to the amount of the User's most recent Subscription payment. Under no circumstances shall any earlier Subscription payments be refunded, regardless of the duration of the Subscription or the number of Subscription payments made, except where such refund is required under mandatory applicable law.
Any refund granted in an individual case shall be made on an exceptional basis only and shall not constitute a waiver of these Terms and Conditions or create any precedent or entitlement for future refund requests.
Article 8 – Intellectual property rights
The trademarks, figurative or not (hereinafter together "the trademarks") displayed on this Site or in any newsletter are trademarks, registered or not, belonging to MOBILE CONTENT FACTORY and third parties. The mention of trademarks on this Site does not in any way, implicit or explicit, constitute a grant of the right to use, a license or an authorization of any kind relating to the said trademarks without the written consent of MOBILE CONTENT FACTORY or the third party concerned. Any use, not explicitly authorised by the owners, of the trademarks mentioned on the Website and in its contents, other than that granted hereunder, is strictly prohibited.
In addition, the User acknowledges that the Service (including in particular the user interface, editorial content as well as the scripts and software used to implement the Service) contains protected information and elements belonging to MOBILE CONTENT FACTORY and/or its licensors and which are protected by laws relating to intellectual property, including in particular copyright. Similarly, and more generally, all content, such as logos, graphics, photographs, animations, texts contained on the Site and in the Services (such as the Content) are the intellectual property of MOBILE CONTENT FACTORY or its partners and may not be reproduced, used or represented without the express authorization of MOBILE CONTENT FACTORY or its partners, under penalty of legal proceedings.
The rights of use granted by MOBILE CONTENT FACTORY to the User are reserved for private and personal use within the framework of and for the duration of their use of the Services. Any other use by the User is prohibited without the authorization of MOBILE CONTENT FACTORY.
In particular, the User shall refrain from modifying, copying, reproducing, downloading, broadcasting, transmitting, commercially exploiting and/or distributing in any way whatsoever the Services, the pages of the Site, or the computer codes of the elements making up the Services and the Site.
Article 9 – Cookies
The User is invited to refer to the cookie policy accessible on the Site.
Article 10 – Complaints
Any complaint sent by the User to MOBILE CONTENT FACTORY may only relate to the 12 (twelve) months preceding the date of receipt of the said complaint via email customer.my@gameasy.com
To be admissible, any application must include at least the following elements:
- the User's email full contact details (surname, first name, postal address, email);
- the name of the service concerned;
- the subject of the request;
- the User's telephone number as provided at the time of subscription;
- the method of payment used;
- in the case of Internet+ Mobile or SMS+ invoicing, the mobile phone number;
- a copy of the detailed invoice from the payment operator;
- a bank account statement.
Article 11 – Agreement between the Parties
The GTC constitute a contract governing the relationship between MOBILE CONTENT FACTORY and the User. They supersede all prior provisions and express all rights and obligations of the User and MOBILE CONTENT FACTORY hereunder.
The failure of one of the parties to invoke a breach by the other party of any of the obligations referred to herein shall not be construed in the future as a waiver of the obligation in question.
If one or more provisions of the GTC are held to be invalid or declared invalid pursuant to a law, regulation or following a final decision of a competent court, the other provisions shall retain their full force and scope.
Article 12 – Disputes
These T&Cs are subject to Malaysian law.
In the event of a dispute (for which only the Malaysian courts will have jurisdiction), the User will first contact MOBILE CONTENT FACTORY to obtain an amicable solution.
In the event of a dispute relating to the interpretation, execution and/or validity of these T&Cs and in the absence of an amicable settlement, the statutory rules of jurisdiction shall apply. If the dispute is not resolved through direct contact, the parties agree to attempt to resolve it by mediation. The mediation may be conducted via a recognized mediation institution in Malaysia (for example, by a mediator chosen by MOBILE CONTENT FACTORY.
Article 13 - General
The parties agree that their relationship will be governed exclusively by these T&Cs.
